Head of Customer Success
MasterClass at Work
Bennett Florence is the Head of Customer Success at MasterClass at Work, where he leads all client relationships and strategic partnerships. With 14 years of experience in HR technology—focused primarily on learning content—Bennett brings experience in corporate and consumer content to L&D. He’s passionate about helping organizations strike the right balance between business outcomes and learner engagement, ensuring that people not only learn, but enjoy learning.
Soft Skills, Strong Outcomes: How Butterball Transformed Training Into Business Impact
Sunday, May 18, 2025
9:30 AM – 10:30 AM ET
