Director, Ops Integration & Brand Standards
Wingstop Restaurants
Andrew brings over 20 years of expertise in L&D to his role as Director of Ops Integration and Brand Standards at Wingstop. Throughout his career with major hospitality and food service brands, he has specialized in frontline workforce training, successfully implementing learning management systems and designing effective training programs that drive operational excellence across large-scale organizations. At Wingstop, he recently led the implementation of a comprehensive LMS across the brand's franchise system, transforming how frontline teams access training and ensuring consistency in operational standards.
With extensive experience in restaurant operations and training, Andrew has developed a unique perspective on the challenges and opportunities of frontline workforce development. His career achievements include leading multi-unit training initiatives, managing international learning technology deployments, designing blended learning approaches for diverse workforces, and creating scalable training solutions to support business growth.
How Learning Helps the Frontline Drive the Bottomline
Monday, May 19, 2025
1:00 PM – 2:00 PM ET