VP Financial Services, AI Solutions
eGain
Evan Siegel is the vice president of AI solutions for Financial Services at eGain. In this role, he extends eGain’s award-winning AI, knowledge management, and customer engagement technology from customer service to the sales domain. Prior to eGain, Evan held various customer experience and sales strategy leadership roles for more than 15 years at Wells Fargo, where he also established the bank’s financial health coaching team that was featured on the company’s 2019 brand campaign, annual report, and ABC News Good Morning America.
Knowledge-Backed GenAI for L&D in Customer Service – Lessons Learned and Success Stories
Monday, May 19, 2025
4:30 PM – 5:30 PM ET