Have you ever created training that you, SMEs, and stakeholders agreed was great but that didn’t work for the learners? Unleash the power of personas! Learn to create inclusive, powerful personas, and integrate them into your design process to ensure learner-centered design and great learning results for all learners.
In this session, you will::
Practice learner interviews, focus groups, observations, and empathy mapping to create personas.
Create and integrate personas into design processes resulting in effective training for learners.
Use an AI tool to effectively analyze data gathered from learners and to represent learner personas.