What if the moments that shape your leadership aren't the headline-grabbing presentations or major decisions, but the everyday conversations that quietly define trust, alignment, and influence?
In this author session for Conversations That Change Everything, Dr. Zachary Van Rossum and Dr. Tammy Wang share a practical framework grounded in five pivotal conversation types that often go unnoticed—but have outsized impact on a leader’s growth and effectiveness.
Through real examples and stories, this session will demonstrate how organizations are using this approach to build more connected, capable leaders—without overwhelming time investments. You'll learn how to apply these principles to drive sustainable change, improve feedback culture, and help people grow through the interactions they’re already having every day.
In this session, you will::
Describe how the leadership development framework can be applied in real-world settings through success stories that highlight immediate, actionable feedback and improved team dynamics.
Recognize the five types of pivotal conversations that drive lasting impact in your career and relationships.
Rethink what leadership really means and why it’s less about your title and more about the conversations you create. Walk away with a new lens for turning everyday interactions into opportunities to align others and move ideas forward.