Discover how Home Franchise Concepts transformed their training approach from a routine requirement to a strategic business driver with quantifiable ROI. Join Jacquelyn Oldham, Senior Director Learning Experience at Home Franchise Concepts, and Brett Reynolds, Director of Product at Wisetail, as they walk through Home Franchise Concepts journey of implementing a holistic learning ecosystem that balances technology-enabled and human-led training across their extensive franchise network. Learn how they overcame the ongoing challenge of demonstrating training's value by creating direct connections between learning initiatives and critical business metrics like revenue growth and team retention.
Through practical examples you'll see how intentional training design, streamlined reporting, and the perfect blend of digital and in-person approaches can turn your learning program into an indispensable business asset that executives recognize as essential rather than expendable.
In this session, you will::
Build a measurement framework that connects training metrics directly to business KPIs, enabling you to defend learning budgets and demonstrate tangible ROI to your executive team.
Design effective human-led training components that complement your digital learning strategy, increasing retention rates and on-the-job performance across distributed teams.
Design effective human-led training components that complement your digital learning strategy, increasing retention rates and on-the-job performance across distributed teams.
