Failing to speak up for yourself or on behalf of coworkers, clients, or patients is a key contributor to employee disengagement, turnover, mistakes, and negative reviews. Demystify five communication competencies to build into speak-up training, strategies to overcome communication discomfort, and role-play activities to fuel speak-up training.
In this session, you will::
Implement strategies to create psychological safety and foster a culture of trust where employees feel empowered to speak up.
Apply five key communication competencies to enhance vocal empowerment and ensure diverse voices are heard.
Use role-play and improv activities to help employees navigate uncomfortable conversations with candor and kindness.