The learner experience can get lost in the urgency of developing learning content. But learner empathy, human-centered design principles, and how these practices relate to the overall learner experience can make the difference. We will talk through these concepts, teaching how to develop learner personas that support your learner empathy journey.
In this session, you will::
Develop strategies for conducting in-depth audience analysis by using the Learner Persona template.
Integrate human-centered design practices into your process, with Learner Personas, to make more informed training decisions.
Have intentional and purposeful conversations about learners with your team to create a culture of learner advocacy.
